On March 13, visits to all skilled nursing centers – The Laurels included – were restricted by the federal government, with the exception of certain compassionate care circumstances such as an end-of-life situation.
As many states begin to re-open nursing homes for visitation, please check our individual facility websites for updates regarding visitation status. The clinical and operational teams at each of our skilled nursing and rehabilitation centers complete a weekly self-assessment to determine our ability to accommodate these visits based on the criteria established by state health departments. Our facilities will communicate their visitation status and any related plans for scheduling visits on their websites and to families via phone and email.
The Laurels is committed to effective communication during this unprecedented time in our history. We regularly apprise guests, families, and associates to changes in facility status and policy as needed and as deemed appropriate. This COVID-19 Resources page is an extension of these efforts and also serves as a means to update the communities we serve.
We have been humbled by the support we’ve received from the local community and we truly appreciate everyone’s continued cooperation and understanding.
Our facility's current visitation status is available on our COVID-19 Resources page. The clinical and operational teams at our facility complete a weekly self-assessment to determine our ability to accommodate these visits based on the criteria established by state and federal guidelines. We will communicate any changes to our visitation status on this website and to family via phone and email.
Visitors should in most cases be immediate family members (spouses/significant others, children, siblings, parents) of a resident. If a resident does not have immediate family in the area, visits with close friends or extended family will be considered. We ask that residents limit their visits to one per day whenever possible out of consideration for others and limited scheduling opportunities.
Our Weekly Facility Assessment
Our facility must be able to answer "TRUE" to the following questions prior to hosting visitation.
Visitors - What to Know Prior to Arriving
COVID-19 test results should be brought to the facility. If a visitor has a positive COVID-19 diagnosis but no longer requires transmission-based precautions, a physician’s note on letterhead will be required in addition to the COVID-19 test results.
VISITORS - What You Should Know Upon Arrival
VISITORS - What to Expect During Your Visit
RESIDENTS - Criteria for Visitation
REMEMBER, this is a stressful time! Everyone is doing their best to manage. Please be mindful of our residents, associates and other visitors to the building. Thank you for your cooperation and understanding.
Laurel Health Care Company (LHCC) is taking appropriate measures, consistent with the guidelines and directives from the Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid (CMS), for the prevention and control of Coronavirus (COVID-19). COVID-19 is a viral infection that is caused by a distinct Coronavirus. The incubation period is two to fourteen (2-14) days, with the average being four (4) to five (5) days. This virus may be mild, moderate, or severe, and can be potentially life threatening.
Laurel Health Care Company endeavors to follow CDC and CMS guidance and to collaborate with State and Local health departments in its mitigating actions as we work through the necessary response to this unprecedented pandemic together.
Visitation and Family Communications Efforts
On March 13, 2020, visits to all skilled nursing centers were restricted by the federal government, with the exception of certain compassionate care circumstances such as an end-of-life situation.
LHCC has taken measures to provide virtual visits with loved ones, virtual family council meetings, and an enhanced facility website for increased communications during this period of restricted visits.
All associates, essential health care vendors and emergent visitors will be screened and documented as directed by CDC and CMS guidance.
Our staff is monitoring residents daily for change in condition, including the presence of elevated temperatures and respiratory illness in our facility. Any residents showing signs consistent with the virus are monitored each shift or more frequently as needed.
Staff are being screened for elevated temperature and respiratory illness prior to and after each shift, and we are requiring staff to stay home if they are sick or display symptoms of the virus.
Mitigating Actions Implemented to Prevent or Reduce the Risk of Transmission
LHCC has several measures in place to prevent or reduce the risk of transmission, including, but not all-inclusive, as follows:
Reminding those in our facilities that they must:
Last updated: May 28, 2020
How has The Laurels worked to stop the potential spread of COVID-19?
What happens if a resident tests positive for COVID-19?
Will LHCC update me on the status of my loved one during visitation restrictions?
How can I stay in contact with my loved one during visitation restrictions?
Why hasn't LHCC tested my loved one for COVID-19?
Does The Laurels have PPE?
Why are skilled nursing facilities like The Laurels continually in the news?
How can I stay informed of what is happening at the facility?
Last updated: May 28, 2020
At The Laurels, there is nothing we take more seriously than the safety and well being of our guests and our dedicated associates who care for them. We are doing everything in our power to keep your loved ones safe and healthy during this crisis.
Connect with Your Loved One!
#CareNotCOVID - Share a message of support to our nursing home and assisted living residents
Medicare Scam Alert - CMS warning to Medicare beneficiaries
Virginia Medicaid Reimbursement Call-to-Action
Thank our "Health Care Heroes"!
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Donations don't have to be big to be meaningful! Please consider a donation to our facility, a healthcare worker you know, your local hospital, public health department or other skilled nursing and assisted living facilities.
We will accept:
Last updated: May 28, 2020