Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

“If you can't stay at home, Maplewood of Shane's Village is the next best place.  I feel like I have good help.”

Dorothy

“Morgan (the RN Unit Manager) listens and follows up on everything she's promised.  She is a strong patient advocate and an effective leader.”

Susan

“When I am asked how I feel about Maplewood I tell people you will never find a place this good or a place that makes you feel so comfortable and so much like home.”

Norm

"Thank you for making my time at The Laurels of Bedford one of growth, both physical and emotional. The staff finds the time to be warming, comforting and offer a listening ear."

Caycee

"Your facility was the only one available.  What a blessing that you are such a great fit for our family member."

"It is my observation and opinion that the staff at The Laurels are all sincerely committed to the well-being of each patient."

Ella

"Everybody at The Laurels of Carson City was great, group therapy was very fun! I belong to the Masons, the Masonic home is nice, but it was great to be able to stay so close to home in such a beautiful facility. I truly enjoyed my stay at The Laurels of Carson City, thank you."

James

I am writing to thank you and your staff for your help with my hip rehabilitation. Please accept this original composition titled "The Laurels" as my expression of gratitude. Keep getting patients "off their backs and on their feet."

LaVyonne

"When I needed therapy after back surgery, I knew just where I needed to go. The Laurels of Sandy Creek is like a second home to me now!"

Laura

"My husband suffered a major stroke, after two bad experiences at other facilities I made the decision to transfer him to The Laurels of Shane Hill in Rockford for rehabilitation.  Within two days the entire family started to see an improvement.  Their therapy was just what he needed.  They are well-educated, enthusiastic and so compassionate.  The entire staff from janitorial to management was excellent.  The nurses and aids took wonderful care of him; I knew when I went home at night he was in good hands.  I would encourage anyone needing this type of service to definitely give The Laurels of Shane Hill a chance."

Jo