Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"Your housekeeping is wonderful. My room is very clean and they even ask if there is anything I need before they leave my room.”

Mamie

“Everyone has worked very hard to try and meet all my needs in every situation.  I have been shown an overwhelming amount of support and caring since my stay began here.”

Patricia

"Pam, on of your STNA's, had an excellent greeting, great bedside manner, job loyalty and a nice smile which helped to make the transition from the hospital to the Laurels a comfortable one for my mother!"

Joyce, daughter of former guest

“I pray in the far future that you and your staff will have as loving people to care for you as you all care for us now. Thank you!”

Doris

"I would highly recommend this place to anyone needing skilled nursing services.  It has been a positive experience for me, and I am glad I came to The Laurels of Mt. Vernon!"

Margy

"Tribute to The Laurels! I think the reason my Mom lived so long with Alzheimer’s (17 years), was because of the compassion and care you gave her. THANK YOU LAURELS!”

Gary

“The meals that I received were plentiful and delicious! If I would ever need in patient therapy again in the future, I would return to The Laurels of Massillon, as well as recommend them to all my family and friends.”

“I appreciate all of your care and efforts to putting me on the road to a good recovery. I would not have made it without all of the staff that cared. Thank you.”

Barbara

"I loved it here. Everyone was wonderful, the food was good and everything is so clean, I loved it."

“I was greatly impressed with The Laurels from my first visit there.  Compared with other nursing / rehab facilities that I have seen, there is no comparison!”

Jerry