Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

“The Laurels of Massillon does an excellent job! It takes a special person to work with the elderly and we are very lucky to have some of the best!”

"It was very scary at first when placing my husband in a Skilled Nursing Facility. After a few days I knew I made the right choice the staff was very compassionate and he received excellent care."

Robert

"All of my caregivers very much exceeded my expectations. All were very friendly, helpful and they all know how to give super duper care. Does the kitchen do a Great Job or what!!!"

Warren

"I came to Maplewood last November when my husband of 63 years was admitted to The Laurels side for therapy and then end of life care. The compassion and care that the aides showed me during Harm’s sickness and death was wonderful."

Winnie

"Everybody really took good care of me, my stay here was great. The therapy was wonderful. I think that most of the staff actually went above and beyond for me."

Jane

My stay was so great and wonderful! All the therapy and nursing staff really made my stay more enjoyable. I really enjoyed myself during my rehabilitation stay! I made so many new friends here, I just can't say enough great things!

Marian

"The Laurels of Hilliard far surpassed my expectations and I highly recommend them."

"Everyone's help was wonderful, without them I wouldn't be going home.  Thanks everybody!"

Barbara

“I was impressed with the compassion the staff showed toward mom, especially at times when she became rather difficult to deal with. Thanks again for all of your excellent care over the past two years.”

Ted

"I have been genuinely pleased with the overall services received, including the therapy, nursing and food staff.  I especially want to commend my Physical and Occupational Therapists, they helped me tremendously and were a pleasure to work with."

Guest, L.A.