Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

“I can honestly say the atmosphere and service at your facility is the best I have ever seen in Central Virginia. I am sure other families are pleased with the service provided their loved ones at The Laurels.  Many thanks to you and your staff!”

Dr. Marcus M. (Dean of UVA Emergency Medicine Dept.)

"I could hardly stand and after a few weeks of therapy I could feel my strength coming back. Many things made my recovery successful; nursing care was great, the meals were prepared perfect, and therapy was enjoyable. I would recommend The Laurels of Bedford to any of my family and friends.”

Donald

"The staff at The Laurels of Hillsboro was wonderful during my stay, very thoughtful and did everything right. The food was great and so was the Rehab. This is my second stay here and I think The Laurels just keeps getting better. I'm glad to be going home so soon, but I'll miss everyone who cared for me."

Imogene

"My husband suffered a major stroke, after two bad experiences at other facilities I made the decision to transfer him to The Laurels of Shane Hill in Rockford for rehabilitation.  Within two days the entire family started to see an improvement.  Their therapy was just what he needed.  They are well-educated, enthusiastic and so compassionate.  The entire staff from janitorial to management was excellent.  The nurses and aids took wonderful care of him; I knew when I went home at night he was in good hands.  I would encourage anyone needing this type of service to definitely give The Laurels of Shane Hill a chance."

Jo

"When I needed therapy after back surgery, I knew just where I needed to go. The Laurels of Sandy Creek is like a second home to me now!"

Laura

"I came to Maplewood last November when my husband of 63 years was admitted to The Laurels side for therapy and then end of life care. The compassion and care that the aides showed me during Harm’s sickness and death was wonderful."

Winnie

"The staff are just wonderful, every one of them. They were so kind and helpful. I will be telling everyone how excellent this place is and I wouldn't hesitate to return"

Mary M (guest in 2017)

"The level of caring, concern and kindness not only to Mom but to our family as well was far beyond my expectations.  You all made a very difficult situation far better for all of us.  Clearly we made the right choice and the best choice."

David

It is amazing how much care and compassion The Laurels of Kent staff displays everyday! Everyone works so hard. I would highly recommend it to all my family and friends. Everyone there exceeded my expectations and I knew what to expect at all times. The Laurels of Kent really provided all the comforts of home during my rehabilitation stay.

Phyllis

“For each step that I take, I say Thank You Team! For each time I care for MYSELF, I say Thank You Team! Thank you from the bottom of my heart.”

Betty